SERVICE Plusā"¢ completes the WORK ORDER Plusā"¢ maintenance solution. A work order can be sent directly to a technician's PDA, thereby eliminating unnecessary paperwork.
Work order information is synchronized from the PDA to the desktop in mere seconds. Office staff and site maintenance are always in sync for more effective communication. With hand-held devices running the Palmā"¢ Operating System, information management is instant. Inspections can be automated, clipboards can be eliminated, and data entry can be fast and secure. The normal hot sync process instantly sends work orders to technicians' PDAs and uploads information on updated and completed work orders without the need for stacks of oil-stained papers or noisy old printers kept in use just for carbon copies
Features and Benefits
- Eliminate the need for hand-written notes on printed work orders
- Avoid losing valuable information and paperwork
- Create additional work orders right from the Palmā"¢ if problems are noticed in the field
- Help technicians maintain and increase their efficiency
- Access key information on items in a unit, such as warranty information and condition at last inspection
Quick Facts
WORK ORDER Plusā"¢ can greatly improve the performance of your maintenance technicians. The system allows you to track the average time that a certain task should take, along with the actual time that it takes each technician to complete the task. The SERVICE Plusā"¢ PDA interface can give the technicians a better understanding of the work that has been assigned to them for completion.
Tenants who experience good maintenance service typically remain 15% longer than those who received average or below average service.
Service Plus&tread; Fact Sheet - pdf (207K)