SERVICE Plus™ completes your WORK ORDER Plus™ solution. A work order can be sent directly to a technician's PDA, thereby eliminating unnecessary paperwork. Work order information is synchronized from the PDA to the desktop in mere seconds. Office staff and site maintenance are always on the same page for more effective communication. With hand-helds running the Palm™ Operating System, information management can be instant. Inspections can be automated clipboards can be eliminated and data entry can be fast and secure.
The SERVICE Plus™ PDA interface can give the technicians a better understanding of the work that has been assigned to them for completion. A recent study, conducted by a large property management company, proved that when the PDAs were scheduled to go through the synchronization process at an allotted time every day the technicians saw this as a deadline or a challenge. The result is a site that is fully caught up on service requests.
Did you know?
Tenants who experience good maintenance service typically remain 15% longer than those who received average or below average service.
SERVICE Plus™ Fact Sheet - pdf (208K)
- Eliminate the need for hand-written notes on printed work orders
- Avoid losing valuable information and paperwork
- Create additional work orders right from the Palm™ if problems are noticed in the field - great for property inspections!
- Help technicians maintain and increase their efficiency
- Access key information on items in a unit, such as warranty information and condition at last inspection
- The normal hot sync process instantly sends work orders to technicians' PDAs and uploads information about updated and completed work orders