It was announced today that the MAT Error, causing HAP Vouchers to be rejected has been resolved. The fix was made to TRACS, so no MANAGEMENT Plus update is needed at this time. If your HAP was rejected due to this recent HUD issue, you will need to resubmit the Voucher that was rejected.
Go to Information | Contracts. Click on the contract that you had a Voucher rejected for, and then click on the HAP Requests button on the top right.
Select the Voucher that was rejected, and then click Create 52670. A window will appear showing the Voucher ID as all 9s. Leave this field filled in with all 9s unless you have been instructed otherwise by HUD or by your Contract Administrator. This will recreate the TRACS file for this Voucher, and it will prompt you to go to Utilities | Export TRACS Files to export and resubmit the Voucher to HUD or to your CA as usual.
Please check this page frequently as we will update it when issues are resolved and/or when new issues are discovered. ACS provides this service to our clients as part of our ongoing commitment to helping you stay informed, and in compliance.